Job Summary
| Hiring Organization | Thinkific |
|---|---|
| Employment Type | Full Time |
| Location | Canada |
Thinkific currently has multiple Canadian opportunities for candidates who want to work in a distributed technology company. Current verified openings reviewed for this update include Product Support Specialist, Marketing Project Manager – 13 Month Contract and Sales Development Representative. All three are listed for candidates in Canada, with the support and sales roles full time and the marketing project position offered as a temporary contract.
The lead position for this page is Product Support Specialist within Customer Support. The role works directly with Thinkific customers through live chat, email and scheduled phone or screen-share calls. It includes supporting users ranging from self-serve customers to high-value Premium creators, solving product questions and identifying ways to improve support processes.
For candidates searching Thinkific careers, these roles show that the company’s current hiring is not limited to engineering. Support, marketing and sales are all represented, and the distributed work model allows eligible employees to work from locations across Canada.
Current Thinkific Opportunities
- Product Support Specialist β Distributed – Canada β Full time β Customer Support.
- Marketing Project Manager – 13 Month Contract β Distributed – Canada β Temporary β Marketing.
- Sales Development Representative β Distributed – Canada β Full time β Remote β Sales.
Product Support Specialist
The Product Support Specialist is an omni-channel customer-support role. Team members communicate with customers through live chat and email as well as scheduled calls and screen sharing. The job is focused on understanding each creator’s situation, explaining the product clearly and helping customers get more value from the platform.
Thinkific also expects support specialists to identify opportunities to improve processes and maintain high service standards. Strong candidates should therefore show both customer empathy and structured problem solving rather than presenting the role as basic ticket answering.
Marketing Project Manager – 13 Month Contract
The current Marketing Project Manager vacancy is a 13-month temporary role supporting integrated marketing campaigns and projects. The person leads planning and coordination, manages timelines, removes blockers and helps the marketing organization deliver work on time and within scope.
Thinkific specifically describes work in Asana, including detailed project plans and briefs, quarterly planning, creative-team requests, kickoffs, stand-ups and retrospectives. The role works across Brand, Demand Generation, Product Marketing, Customer Marketing and other stakeholders.
The posting describes a likely candidate as someone with around three to five years of experience in project management, marketing operations or campaign coordination in a B2B SaaS or digital-marketing environment. Thinkific also values the use of AI to improve efficiency and automate suitable workflows.
Marketing Project Manager Compensation
Thinkific publishes a recruitment compensation range of CAD 80,000 – 95,000 – 110,000 for the current 13-month Marketing Project Manager contract. The employer explains that placement within the range depends on job-related skills, knowledge, experience and internal equity. Because this salary belongs to the marketing contract, it has not been used as the structured salary for the Product Support Specialist lead role.
Sales Development Representative
The Sales Development Representative is a full-time remote role for candidates in Canada. SDR work is focused on building qualified pipeline and connecting potential customers with Thinkific’s sales process. The role can include inbound qualification, outbound outreach and research or personalization using modern sales and AI-enabled tools.
Candidates should be prepared to demonstrate communication, persistence, research ability and a structured approach to managing prospects. Experience with SaaS or business-to-business sales can be useful where it matches the requirements in the live posting.
Distributed Work in Canada
Thinkific describes flexible work as part of its employee experience. Depending on the position, team members can work from home in Canada, use the Vancouver headquarters, work from a co-working location or change scenery where practical.
The roles reviewed here are described as Distributed – Canada, so this is not a worldwide remote arrangement. Candidates should be eligible for employment in Canada and should read the posting for any scheduling or time-zone requirements.
Learning, Equipment and Employee Support
Thinkific’s current job pages highlight an annual CAD 2,000 Learn and Grow fund that employees can use for conferences, seminars or courses, together with training, mentorship, coaching and internal-promotion opportunities.
The company also provides a company-owned MacBook Pro and a home-office setup budget for items such as a desk, chair or accessories. Additional health, family and workplace benefits are described on individual postings and can vary according to the employment arrangement.
AI in the Workplace
Thinkific describes itself as an AI-forward team and provides employees with AI tools. Applicants should be ready to discuss responsible ways they have used AI to improve research, customer support, project coordination, personalization or workflow efficiency when that experience is relevant to the job.
Application Deadline
The current listings reviewed here do not publish one shared closing date. Each vacancy remains subject to Thinkific’s recruitment needs. Check the live posting immediately before applying to confirm that the role is still accepting applications.
How to Apply
Apply through Thinkific’s official careers system. The application button below opens the Product Support Specialist vacancy. Candidates interested in the Marketing Project Manager or Sales Development Representative roles can access those current openings through the main Thinkific careers page.
Official source: View notice
Tips for Applicants
Match your evidence to the function
Support candidates should emphasize customer problem solving and communication. Marketing candidates need examples of cross-functional delivery and project structure. Sales applicants should show prospecting, qualification and pipeline-building skills.
Explain how you work remotely
Distributed teams need clear communication and reliable ownership. Use examples showing how you organize work, share progress, document decisions and collaborate without depending on constant in-person supervision.
Use AI examples with an outcome
If you mention AI, explain the result: faster research, better personalization, improved documentation or a more efficient workflow. Avoid listing AI tools without describing what you accomplished.
Final Notes
Thinkific currently offers verified Canada-based opportunities across support, marketing and sales. The roles differ in seniority and employment type, but all sit within the company’s distributed Canadian work model. Use the official careers page to confirm current status and choose the opening that fits your background before applying.
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