ICBC Careers: Technical Specialist Job in North Vancouver

ICBC is hiring a Technical Specialist for its Operational Resilience team in North Vancouver, British Columbia. The vacancy is reference 5130, was posted August 8, 2026 and is listed as Permanent Full Time.

The annual salary range is CAD 85,722 to CAD 92,729. The schedule is 7.5 hours per day, Monday through Friday, and the role uses ICBC’s Hybrid 8 arrangement.

The position is centered on enterprise monitoring and observability, with primary responsibility for ICBC’s Splunk platform and secondary support for tools such as Dynatrace, SCOM, Aternity and Omnibus.

Opportunity Overview

ICBC’s Operational Resilience team supports service reliability, operational visibility, event management and disaster-recovery readiness. The Technical Specialist helps make the health and performance of critical business services easier to observe and troubleshoot.

This is a senior technical support and platform role rather than an entry-level IT position. Candidates need hands-on experience with Splunk administration and enterprise observability.

Available Position

• Position: Technical Specialist
• Employer: ICBC
• Reference: 5130
• Location: North Vancouver, British Columbia
• Employment: Permanent Full Time
• Salary: CAD 85,722-92,729 annually
• Work Arrangement: Hybrid 8

Key Responsibilities

The specialist administers, supports and improves ICBC’s Splunk environment, including ingestion, parsing, indexing, search optimization, dashboards, reporting, alerting and integrations.

The role provides Level 3 troubleshooting and root-cause analysis and supports other enterprise observability platforms. It also designs or improves monitoring solutions, tunes platform performance, develops automation and scripts and supports upgrades, patching, testing and lifecycle work.

Documentation and collaboration are also important. The employee creates operating procedures and standards, works across technical teams and participates in major incident investigations, problem management and post-incident reviews.

Who Can Apply?

Applicants need hands-on experience with Splunk Enterprise and/or Splunk Cloud, including administration, deployment, performance tuning and optimization. Experience with observability tools such as Dynatrace or similar platforms is also expected.

Strong analytical troubleshooting, technical project leadership and communication are required. Linux or Unix, PowerShell or Python, OpenTelemetry, APIs and automation frameworks are listed as assets.

Hybrid Work and Eligibility

Hybrid 8 means working at least eight days in a four-week period at the primary office, typically two days each week, with remaining days remote within British Columbia. ICBC notes that the role is moving to two days per week in office under the updated hybrid model.

Only candidates legally entitled to work in Canada will be considered.

Salary and Application Status

The salary range is CAD 85,722-92,729 annually. The current employer page shows Apply Now, and no fixed closing date is displayed in the verified role details.

How to Apply

Apply through ICBC’s official careers page for reference 5130. Tailor your resume around Splunk administration, enterprise monitoring, observability, automation and incidents rather than a broad generic IT profile.

Tips for Applicants

Quantify platform scale

Where possible, state data volume, number of environments, alert volume or service scope you supported.

Show troubleshooting depth

Use examples where you diagnosed a difficult platform or production issue and describe how you found and removed the root cause.

Connect observability to reliability

Explain how dashboards, alerts, telemetry or automation improved issue detection, response or service performance.

Final Notes

ICBC’s Technical Specialist is a current permanent role with an active Apply Now control, a verified salary range and detailed technical requirements on the employer’s own careers site.