Jazz Careers Canada: Customer Service Agent Job in Kamloops

Jazz Aviation is hiring a Customer Service Agent (PT) in Kamloops, British Columbia. The current employer career portal lists requisition YKA-CSA-5200-26B as a permanent part-time opportunity posted August 20, 2026.

The current application window runs through September 29, 2026. Jazz’s official Taleo portal shows the role with an Apply action, so candidates should search the requisition number inside the employer’s system.

This is a front-line airport role for someone who enjoys customer service, can work varying shifts and is comfortable managing several passenger-service tasks during busy flight periods.

Opportunity Overview

Customer Service Agents help passengers move through the airport experience from check-in through boarding and arrival. They answer questions, process travel information and coordinate with other airport and airline teams when issues affect a flight or passenger.

The work requires accuracy and composure because reservations, baggage, fees, flight changes and special-assistance needs can all occur at the same time.

Available Position

• Position: Customer Service Agent (PT)
• Employer: Jazz Aviation
• Location: Kamloops, British Columbia
• Requisition: YKA-CSA-5200-26B
• Employment: Permanent Part Time
• Posted: August 20, 2026
• Apply By: September 29, 2026

Key Responsibilities

Agents greet passengers and help with check-in, baggage tagging, reservations, fares, ticketing and daily sales. Depending on the situation, they can also collect baggage or excess-fee payments and make public announcements.

The role coordinates closely with ramp employees, flight crews and dispatch and handles passenger questions, special assistance and complaints.

Gate duties include boarding and deplaning passengers. Some bases may also involve cargo support, missing or damaged baggage work, jetway operation or radio communication.

Who Can Apply?

A high school diploma or equivalent is required, together with at least one year of customer-service experience.

Airline, travel or tourism experience and familiarity with reservation systems are preferred. Successful applicants also need to complete Jazz’s Customer Service Agent Initial Training.

Candidates must be able to obtain and maintain a Restricted Area Identification Card for airport access.

Communication and Shift Requirements

The position requires sound judgment, problem solving and decision making along with strong interpersonal, verbal and written communication.

Airport operations do not follow a standard office schedule, so applicants should expect varying shifts and situations where several deadlines or passenger needs need attention at once.

English is required. French is preferred, and some Jazz stations require bilingual capability.

Benefits and Application Status

Eligible permanent employees can have access to Air Canada travel programs, retirement programs and health-related benefits according to the applicable employment terms.

The official Jazz portal currently lists this Kamloops role through September 29, 2026. Search the exact requisition and use the employer’s Apply action.

How to Apply

Open Jazz Aviation’s official careers portal, search requisition YKA-CSA-5200-26B and apply through the employer system. Make your customer-service experience, schedule flexibility and any airline, travel or reservation-system background easy to find.

Tips for Applicants

Use busy-service examples

Describe a situation where you handled several customers or changing priorities while staying accurate and professional.

Show travel-system experience

If you have used reservation, ticketing or point-of-sale systems, state what you did with them rather than only listing software names.

Prepare for airport screening

Be ready to provide the information required for airport security access and to complete Jazz’s initial training.

Final Notes

The Kamloops Customer Service Agent role is current on Jazz’s official employer portal and has a future September 29, 2026 application date.