FortisBC Program Specialist: Commercial and Industrial Energy Job in Surrey

FortisBC is hiring a C&EM Program Specialist (Commercial & Industrial) in Surrey, British Columbia. The position is full-time regular within the Gas branch and the employer lists the posting end date as Open until filled.

The expected hiring range is CAD 81,300 to CAD 95,600 per year, and the role is eligible for a short-term incentive. FortisBC’s official careers page currently displays Apply now.

The Program Specialist oversees day-to-day activity for commercial and industrial conservation rebates and programs. The job is suited to a candidate with program-development experience, strong customer service and the ability to manage several stakeholder relationships at the same time.

Opportunity Overview

FortisBC’s Conservation and Energy Management work helps customers participate in programs intended to improve energy performance. The Commercial & Industrial Program Specialist makes sure the programs operate effectively and that customers and delivery partners receive consistent support.

The role combines operational delivery with continuous improvement. The specialist needs to understand program processes and systems, monitor how they work in practice and identify changes that can improve customer experience or efficiency.

Available Position

• Position: C&EM Program Specialist (Commercial & Industrial)
• Employer: FortisBC
• Location: Surrey, British Columbia
• Branch: Gas
• Employment: Full-Time Regular
• Hiring Range: CAD 81,300-95,600 per year
• Posting End Date: Open until filled

Key Responsibilities

The specialist facilitates and delivers commercial and industrial programs by building detailed knowledge of the program requirements, processes and systems.

The role identifies opportunities to improve customer service and operational efficiency and is expected to deliver a high level of support to program stakeholders.

Another responsibility is preparing business cases and reports for new programs or changes to existing programs, including justification and cost-effectiveness analysis.

Who Can Apply?

FortisBC asks for a diploma in marketing, communications or a related discipline from a recognized program and at least three years of recent related program-development experience.

The employer is looking for a customer-centric candidate with strong organizational and project-management skills who can work independently and collaborate effectively with different teams.

The position requires some travel away from the base office within the geographic area covered by the program.

Customer and Program Management Skills

Applicants should show examples of managing a program or service where several stakeholders had different needs. Useful evidence can include program rollouts, process improvements, customer support, vendor coordination or reporting.

Business-case experience is particularly relevant if the candidate can explain how they evaluated cost, expected benefits and operational feasibility.

Flexibility, Salary and Benefits

The annual hiring range is CAD 81,300-95,600, and the role is short-term incentive eligible.

FortisBC states that the position can participate in a flexible-work program, allowing work from an approved flex location in British Columbia for up to 85 days per year, subject to operational needs.

The employer also describes a competitive benefits package, career development and a workplace focused on safety, inclusion and community involvement.

Application Status

The official FortisBC job page currently shows Apply now and explicitly states Open until filled. The vacancy should therefore be treated as active while the employer page remains available.

How to Apply

Apply directly through FortisBC’s official careers page for the Commercial & Industrial Program Specialist role. Emphasize program development, customer experience, project organization, stakeholder collaboration and any work involving energy or utility programs.

Tips for Applicants

Show program ownership

Explain what part of a program you managed, how many customers or stakeholders were involved and what outcomes improved.

Use customer-service examples

FortisBC emphasizes customer experience. Include evidence of resolving issues or improving a process from the customer’s point of view.

Prepare a business-case example

Be ready to discuss how you compared costs, expected benefits and implementation requirements when recommending a program change.

Final Notes

The FortisBC Commercial & Industrial Program Specialist is a current open-until-filled vacancy with Apply now and does not duplicate the FortisBC co-op role already used in the previous six-post CSV.